AGUAS SANTAFESINAS (ASSA)

THE CHALLENGE:

PROJECT DETAILS

The company Aguas Santafesinas SA had a commercial system that needed to be replaced by a HW and SW technological solution according to its processes and the constant evolution of the utilities sector.

The challenge was to face an implementation through a bidding process that would allow Aguas Santafesina to implement its business processes, automating many of them and laying the foundations for a more modern and robust technological infrastructure. 

Customer
Aguas Santafesinas – Argentina

Implementation Date
2019

 

 

THE SOLUTION

Implementation of SAP IS-U on HANA

Through a team of experienced consultants, the SAP IS-U utilities solution was installed, where all of ASSA's end-to-end business processes were implemented, including its database. Invoicing was guaranteed for more than 1 million customers distributed in the province of Santa Fe. Currently, support and maintenance services are provided and, among other functionalities, it was possible to implement:

  • Reading and equipment management.
  • Claims and Delinquency Process
  • Customer Support
  • Billing & Invoicing
  • Invoice Printing
  • Training in Report Generation (Hana Studio)
  • Interfaces with ASSA satellite systems.

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