AGUAS DE MONTERREY

THE CHALLENGE:

PROJECT DETAILS

The company Servicios de Aguas y Drenaje de Monterrey (SADM) needed to update its commercial system for a modern and robust platform that would support its current business processes while maintaining integration with a large number of satellite systems and at the same time provide a scalable infrastructure that would allow it to face the future.

Customer
Aguas de Monterrey - Mexico

Implementation Date
2021

The Solution

Implementation of SAP IS-U on HANA

Through a team of experienced consultants, the SAP IS-U utilities solution was installed, where all of ASSA's end-to-end business processes were implemented, including its database. Invoicing was guaranteed for more than 1 million customers distributed in the province of Santa Fe. Currently, support and maintenance services are provided and, among other functionalities, it was possible to implement:

Reading and equipment management.
Claims and Delinquency Process
Customer Support
Billing & Invoicing
Invoice Printing
Training in Report Generation (Hana Studio)
Interfaces with ASSA satellite systems.

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